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Say Hello! We’re here to help you thrive

At Terrific, we believe in supporting your growth every step of the way. Whether you have questions about our platform or need guidance on creating unforgettable live shopping experiences, we’re just a message away!

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We’re not just a platform; we’re your partners in success. Visit us at any of our global offices to explore how Terrific can transform your business.

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380 NW 24th St, Miami, FL, 33180

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Frequently Asked Questions (FAQ)

General Questions

What is Terrific?

Terrific is a customizable live shopping platform that enables brands to create engaging, high-converting live shopping experiences directly on their own websites. Our platform offers interactive features such as polls, volume-based discounts, secret items, and real-time audience engagement tools to drive conversions and customer loyalty.

Who is Terrific for?

Terrific is designed for brands, retailers, and e-commerce businesses looking to enhance their online shopping experience with interactive live events. Whether you're launching a new product, running a flash sale, or educating customers on high-value products, Terrific helps you maximize engagement and sales.

How does Terrific differ from other live shopping platforms?

Unlike third-party live shopping platforms, Terrific integrates directly into your website, allowing you to own your customer data and maintain full control over your brand experience. Our unique engagement and sales-boosting tools, such as dynamic discounts, interactive trivia, and secret item drops, set us apart from traditional live streaming solutions.

Live Shopping Features

What interactive features does Terrific offer?

Terrific offers a suite of interactive tools to enhance engagement and boost conversions, including:

Interactive Polls & Trivia – Keep your audience engaged and collect valuable insights.
Volume-Based Discounts – Offer dynamic pricing based on the number of purchases.
Secret Items – Surprise customers with exclusive, limited-time product releases.
Real-Time Product Customization – Enable shoppers to personalize items before purchasing.
Audience-Driven Product Launches – Let your customers vote on new releases in real time.
Host Buddy AI: AI-driven prompts ensure hosts cover all key talking points during live sessions.
Real-Time Analytics: Track engagement, conversions, and customer behavior in real time.
Multicasting: Stream your live shopping event across multiple social media channels simultaneously.

Can I integrate Terrific with my existing e-commerce platform?

Yes! Terrific seamlessly integrates with most major e-commerce platforms like Shopify, WooCommerce, and Magento, as well as custom-built websites. We provide an easy embed solution to keep your live shopping experience within your brand’s ecosystem.

Can customers purchase directly from the live event?

Absolutely! Customers can add products to their cart and complete purchases without leaving the live stream, ensuring a seamless shopping experience.

Implementation & Support

How do I get started with Terrific?

To start using Terrific, simply contact us for a demo or sign up for a free consultation. Our team will guide you through the setup process, integration, and best practices to ensure you maximize your live shopping events.

Do I need technical skills to use Terrific?

Not at all! Terrific is designed for ease of use, with a simple, no-code setup for most platforms. Our support team is available to assist with integrations, and we provide tutorials to help you launch your first live event successfully.

What kind of support does Terrific offer?

We offer dedicated support through live chat, email, and a help center with step-by-step guides. For enterprise clients, we provide personalized onboarding and strategy sessions to ensure optimal performance.

Pricing & Customization

How much does Terrific cost?

Terrific offers flexible pricing based on your business needs, event frequency, and level of customization. Contact us for a personalized quote that fits your brand’s requirements.

Can I customize the look and feel of my live shopping events?

Yes! Terrific allows full branding customization, so your live shopping events match your brand’s identity. You can adjust colors, fonts, overlays, and interactive elements to create a cohesive experience.

Do I own the customer data collected during live events?

Yes! Unlike third-party marketplaces, Terrific ensures that you retain 100% ownership of your customer data, allowing you to leverage insights for retargeting, personalization, and future marketing campaigns.